DER WERKMANN
MEISTERBETRIEB FÜR GAS-, WASSER- & HEIZUNGSINSTALLATION
GASGERÄTESERVICE IN BERLIN
To ensure the maintenance is as time- and cost-efficient as possible for both you and me, please take note of the following points:
Your Appointment
If you are unable to be present at the agreed appointment time, please leave a key with a trusted person and inform me in advance. Kindly note that appointments where no one is present and which have not been cancelled in advance will be fully charged.
Please clear the area around the boiler
Please clear the area around the boiler before my arrival. Make sure the space in front of, under, and next to the boiler is completely free. The boiler must be easily accessible from all sides. Please ensure there is enough room for me to work safely with my ladder and tools. Move any furniture, shelves, or electrical appliances that obstruct access to the boiler beforehand. Also, please remove any magnets, cards, or other items attached to the boiler – I do not accept liability for any damage to objects that have not been removed.
Keep access to the filling valve clear
To be able to refill your heating system if necessary, the filling valve must be easily accessible. Please move any appliances, furniture, or other objects out of the way. Access must not be blocked. If the filling valve is not accessible, I will not be able to refill the system, which may result in a second visit and additional costs.
Access to a water tap
To refill the heating system, access to a water tap is required – usually in the kitchen or bathroom. I need to be able to connect a water hose there. For your own convenience, please clear out the sink – no dishes, pots, or food.
Important notice regarding the procedure
Please note that I can only carry out the maintenance if the appliance is accessible and the hygienic conditions on site allow it.
On-site payment
I settle the bill directly on site. You can pay in cash, by debit card, or by credit card (subject to a fee). Long-standing customers (more than 5 years) may also pay by invoice with a 3% discount.
You will receive the invoice and the work report by email within two weeks.